Don’t you love the convenience of hopping on a plane and arriving at your chosen destination, ready for your holiday to begin? Whether you are flying long-haul or a couple of hours to a Europe, an aeroplane is a handy and speedy way to travel.
Unfortunately, I don’t seem to have the best of luck when it comes to flying. In the past year I’ve experienced two extremely long delays that have resulted in me staying overnight in a country that wasn’t originally in my travel plans. On the plus side, both of these delays means that I was able to claim €1,200 of compensation.
My delay experience
My first delay resulted in a 25 hour layover in Brussels and my second delay resulted in me spending a night in Dubai, which meant my quick stopover in Bangkok on the way to Bali was made even shorter.
How I claimed flight delay compensation
On returning home from both of my trips I did a bit of research around flight delays and learnt that on 31 October 2014, a law was passed in the UK Supreme Court under EU rule 261 / 2004 that meant if you had experienced a delay over three hours, due to technical issues with the aircraft and you were over 3,500KM from home, you are entitled to €600.
Claiming compensation is extremely easy and is definitely the silver lining to a bad experience! All you need to do is keep hold of both boarding passes (original and rescheduled flight) and get in touch with the airline’s customer service team; it is important to quote the EU rule 261 / 2004.
Further support and help
There are several flight templates online to help you draft your cause including Money Saving Expert’s flight delay tool and Bottom Online’s flight delay letter. Once your letter has been sent off, with all supporting documentation, the claim can take from four to 12 weeks to be resolved.
Have you managed to claim flight delay compensation? I’d love to hear your experiences in the comments or over Facebook!